Completion,
Key
Pick
Up
and
Walk-Through
Prior
to
completion
you
will
receive
notice
from
our
customer
care
team
(please
refer
to
your
contract
of
purchase
and
sale
as
to
the
length
of
notice
you
will
receive).
Upon
receiving
notice
please
ensure
that
your
financing
is
in
place
and
pass
along
your
lawyer’s
contact
information
to
our
office.
Following
the
notice
of
completion,
we
will
schedule
a
walk-through
with
one
of
our
representatives
where
you
will
be
given
the
opportunity
to
note
any
defects
or
issues
that
need
to
be
addressed
by
our
trades
people.
When
the
sale
closes
on
your
home
key
pick
up
will
be
arranged,
you
will
receive
all
building
keys,
your
parking
&
storage
number
(if
applicable)
and
a
final
walk-through
will
be
conducted.
Customer
Care
&
Warranty
At
the
time
of
the
final
walk-through
you
will
receive
a
homeowner’s
manual
which
contains
information
on
the
care
&
maintenance
of
your
new
home
and
how
to
get
around
your
new
neighborhood.
You
will
also
receive
documentation
from
Traveler’s
Guarantee
relating
to
your
2-5-10
home
warranty.
The
warranty
includes
the
following
coverage:
- 2
year
coverage
for
any
defects
in
materials
and
labor
on
major
systems
-
5
year
coverage
for
defects
in
the
building
envelope
-
10
year
coverage
for
structural
defects
It
is
important
to
review
your
warranty
documents
for
details
on
what’s
included
in
your
warranty
and
the
time
restraints
involved.
Service
Requests
During
the
warranty
period
non-emergency
concerns
or
service
requests
for
your
home
should
be
addressed
to
our
Customer
Care
team.
Please
click
on
the
link
to
submit
a
request
via
email.
For
emergencies
or
non-warranty
related
issues
please
contact
your
strata
management
company
directly.
Rewards
Program
At
Porte
Development
we
believe
that
referrals
from
homeowners
who
have
purchased
homes
from
us
are
the
best
compliments
we
can
receive.
As
a
sign
of
our
appreciation,
we
would
be
pleased
to
offer
you
a
$1,000
referral
fee
when
your
friend
or
relative
moves
into
their
new
home.
Your
friend,
or
relative,
will
also
receive
a
$1,000
reduction
in
the
purchase
price
at
the
time
of
closing
on
their
purchase.
For
all
the
details
about
this
program
please
contact
Elizabeth
Liang
at
eliang@porterealtycom.nationprotect.net. |
